Welcome to Tantus Inc Shop. These Terms and Conditions govern your access to and use of our website tantusco.com and all purchases made through it. By accessing our site and making a purchase, you agree to be bound by these terms. Our policies are crafted with the same care and commitment to excellence, discretion, and support that define our products—from our renowned Dual Density Dildos to our precise Prostate Toys.
Please read these terms carefully. They outline the mutual responsibilities and expectations between you, our valued customer, and Tantus Inc Shop, ensuring a relationship built on trust, respect, and clarity.
1. Acceptance of Terms
By accessing, browsing, or making a purchase from tantusco.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Shipping Policy, and our Returns & Exchanges Policy. If you do not agree with any part of these terms, you must not use our website or services.
2. User Obligations and Responsibilities
As a user of our website and a customer of Tantus Inc Shop, you agree to:
- Provide accurate, current, and complete information during account registration and checkout.
- Be of legal age (18 years or older, or the age of majority in your jurisdiction) to purchase our products, which are intended for adult use.
- Use the website and products only for lawful purposes and in accordance with these terms.
- Not reproduce, duplicate, copy, sell, or exploit any portion of the website for commercial purposes without our express written permission.
- Not use the site in any way that could damage, disable, overburden, or impair the site or interfere with any other party’s use of the site.
- Adhere to all applicable local, state, national, and international laws and regulations regarding the purchase, possession, and use of adult products.
3. Product and Service Description
Tantus Inc Shop specializes in premium, body-safe intimate products. Our offerings include, but are not limited to:
- Product Categories: Dildos (Dual Density, Firm, G-Spot, Realistic, Suction Cup, Vibrating), Anal Toys & Lube, Prostate Toys, Strap-Ons & Harnesses, Impact Toys, Plugs, Packers, Lubricants, and accessories from our Apothecary line.
- Material & Quality: Our core products are crafted from premium, body-safe silicone and materials designed for intimate use. We prioritize safety, innovation, and sensory experience.
- Product Representation: We make every effort to display product colors, features, and specifications as accurately as possible. However, slight variations may occur due to screen settings. Product descriptions are not intended to be guarantees of specific effects or results.
- Intended Use: All products are designed for consensual adult pleasure and intimate exploration. It is the user’s responsibility to read all instructions and warnings provided with the product prior to use.
⚠️ Important Hygiene & Safety Note: For the health and safety of our community, certain intimate items are designated FINAL SALE and cannot be returned once purchased. This includes all ANAL products, Anal Lube, LUBE & CONDOMS, and any product where the original seal is broken or packaging is opened. Please choose carefully.
4. Orders and Payment Terms
4.1 Order Process
Placing an order constitutes an offer to purchase. We will send an order confirmation email upon receipt. Acceptance of your order and formation of a contract occur when we send a shipping confirmation email.
4.2 Pricing and Availability
All prices are listed in US Dollars. We reserve the right to correct pricing errors at any time. Product availability is subject to change. If an item becomes unavailable after you order, we will notify you and issue a full refund for that item.
4.3 Payment Methods
We accept the following secure payment methods: VISA, MasterCard, JCB, and PayPal. Payment is processed at the time of order. Your billing statement will show a discreet descriptor: “Tantus Inc Shop”.
4.4 Shipping
Please refer to our detailed Shipping Policy on the homepage. Key points:
- Processing: Orders are processed within 1-2 business days.
- Methods: Standard Shipping ($12.95 via DHL/FedEx, 10-15 business days) and Free Shipping (on orders over $50 via EMS, 15-25 business days).
- Discretion: All packages are shipped in plain, unmarked outer packaging.
- Delivery Areas: We ship globally but are currently unable to deliver to some parts of Asia and a few remote regions. You are responsible for any customs duties or import taxes applicable in your country.
5. Returns, Exchanges, and Refunds
Our commitment to your satisfaction is detailed in our Returns & Exchanges Policy. By making a purchase, you agree to its terms, including:
- Eligibility: Returns/exchanges must be initiated within 15 days of delivery. Items must be unused, unopened, and in original packaging.
- Final Sale Items: As noted in Section 3, certain intimate products are non-returnable for hygiene reasons.
- Process: You must contact us at [email protected] to receive an RMA number before returning any item. The customer is responsible for return shipping costs unless the return is due to our error.
- Refunds: Approved refunds are processed within 5-10 business days to the original payment method. Original shipping fees are non-refundable.
6. Intellectual Property
All content on this website, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Tantus Inc Shop or its content suppliers and is protected by international copyright and trademark laws. The “Tantus” name and logo, and all related product and service names, are trademarks of Tantus Inc Shop. You may not use any meta tags or any other “hidden text” utilizing our name or trademarks without our express written consent.
7. Limitation of Liability
Tantus Inc Shop, its directors, employees, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the website or products.
- Any conduct or content of any third party on the website.
- Any content obtained from the website.
- Unauthorized access, use, or alteration of your transmissions or content.
- The use or misuse of any product purchased from our shop, including any injury or damage resulting from failure to follow provided instructions or warnings.
Our total liability to you for any claim arising out of or relating to these terms or our products shall not exceed the amount you paid for the product(s) giving rise to the claim.
🛡️ Our Core Principle: “Your privacy, satisfaction, and anticipation are our utmost priorities.” This principle guides our operations but does not constitute a legal warranty beyond those explicitly stated herein.
8. Privacy and Data Protection
Your privacy is paramount. Our collection and use of your personal information are governed by our Privacy Policy (available on our website), which is incorporated into these Terms by reference. We employ industry-standard measures to protect your data and never sell your information to third parties.
9. Governing Law and Dispute Resolution
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Maryland, United States, without regard to its conflict of law provisions. Any dispute shall be resolved in the state or federal courts located in Baltimore, Maryland.
10. Changes to Terms and Contact
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page with an updated effective date. Your continued use of the site after any change constitutes your acceptance of the new terms.
Contact Our Customer Wellness Team
For questions about these Terms, your order, or any aspect of your experience, please contact us. We respond with the care and discretion you deserve.
Email: [email protected]
Address: Tantus Inc Shop, 4890 Cambridge Place, Baltimore, US 21201
Website: tantusco.com
Thank you for choosing Tantus Inc Shop. We are honored to be part of your journey of intimate exploration and are committed to serving you with quality, integrity, and unwavering respect.
Where Innovation Meets Intimacy.
Effective Date: October 26, 2023
This policy is subject to change. Please review periodically.
© Tantus Inc Shop. All rights reserved.
