Privacy Policy

1. Information We Collect

To provide you with a seamless, secure, and personalized experience, we collect information that you provide directly and through automated technologies.

• Personal Identifiers: When you create an account, place an order, or contact our wellness team, we collect your name, billing and shipping address, email address, and phone number.
• Payment Information: When you make a purchase (whether for a premium Strap On Harness, Anal Lube, or a Vibrating Dildo), our secure payment processors (supporting VISA, MasterCard, JCB, and PayPal) handle your card details. We do not store full credit card numbers on our servers.
• Commercial Information: Records of products purchased or considered, such as items from our STRAP ONS, G-Spot Dildos, or Apothecary by Tantus lines.
• Technical Data: Your IP address, browser type, device information, and how you interact with our website (e.g., pages viewed, menu items clicked like DILDOS or LUBE & CONDOMS).
• Communications: Records of your correspondence with our customer wellness team at [email protected].

2. How We Use Your Information

We use your data solely to enhance your exploration and uphold our commitment to quality and discretion.

• To Fulfill Your Orders: To process your payment, ship your order in plain, secure packaging, and provide customer support.
• To Communicate With You: To send order confirmations, shipping updates, and respond to your inquiries. With your consent, we may inform you about new products (like Realistic Dildos or Suction Cup Dildos) or offers.
• To Improve Our Website & Services: To analyze site usage, optimize our menu layout (including categories like Packers, Handle Toys, and Impact), and ensure a smooth checkout experience for our global community.
• For Security & Fraud Prevention: To protect your financial data and our website from unauthorized activity, in line with our “non-negotiable” security commitment.

3. Sharing and Disclosure of Information

We value discretion and share your information only as necessary to provide our services.

• Service Providers: We share data with trusted partners who perform services on our behalf, such as payment processing (e.g., PayPal), order fulfillment, and shipping carriers. These partners are contractually obligated to protect your data.
• Legal Compliance: We may disclose information if required by law, such as to comply with a subpoena or similar legal process, or to protect the rights and safety of Tantus Inc Shop, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email of any change in ownership or uses of your personal information.
• We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Storage and Security

Your security is paramount. We implement robust measures to protect your data, mirroring the care we put into our product design.

• Global Operations: We are a global provider shipping from our hub in Baltimore, US. Your data may be processed and stored in the United States or other countries where our service providers operate, but always under strict data protection agreements.
• Advanced Encryption: We use state-of-the-art encryption technology (SSL/TLS) to create a digital shield for all transactions on tantusco.com. This protects your personal and financial data during transmission.
• Secure Systems: We maintain administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, or alteration.
• Discretion in Billing: Your bank statement will show a discreet descriptor, with no identifiable trace related to intimacy products.

5. Your Rights and Choices

You have control over your personal information, consistent with applicable laws like the GDPR (for EU residents) and CCPA (for California residents).

• Access & Correction: You can access and update your account information (name, address, etc.) by logging into your account on our website.
• Marketing Communications: You may opt-out of promotional emails by clicking the “unsubscribe” link at the bottom of any marketing email.
• Data Deletion: You have the right to request the deletion of your personal data, subject to certain legal obligations we may have (e.g., retaining order records for tax purposes).
• Do Not Track: Our website does not currently respond to “Do Not Track” browser signals. You can manage tracking preferences through our Cookie settings (see below).
• To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies

Like most e-commerce websites, we use cookies and similar technologies to provide a functional and personalized browsing experience.

• What Are Cookies? Cookies are small data files placed on your device that help us remember your preferences, keep items in your shopping cart, and understand how you navigate our site (e.g., from the ANAL menu to the Harnesses section).
• How We Use Them:
  • Essential Cookies: Required for core functions like secure checkout and account login.
  • Performance/Analytics Cookies: Help us analyze site traffic and improve performance. These do not identify you personally.
  • Functional Cookies: Remember your preferences (like currency or language) to personalize your visit.
• Your Control: You can control cookie settings through your browser. Please note that disabling certain cookies may limit your ability to use some features of our website, such as the shopping cart or secure checkout.

7. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page with a revised “Effective Date.” We encourage you to review this page occasionally.